Here you'll find the answers to some of our most frequently asked questions!

What is a cat café? 
A café is a coffee shop that serves beverages while you sit and visit with a friend, work on your laptop, or just watch the world go by. A cat café is essentially the same, except there are cats present. Kitties & Cream has a retail store and a cat lounge where you can book a visit and hang out with the cats. We offer pre-packaged food and drinks as well.

What food and drinks do you sell? 
You can check out our current menu here. Our menu continues to grow, however we are limited in what we can sell due to having cats in our space.

Where do your cats come from?
We are partnered with Catspan Ferals Registered Charity, SOS Prairie Rescue, and Running Wild Rescue and hope to bring in many adoptable cats and kittens through them. We are also actively looking to establish partnerships with other cat rescues to be able to give more kitties a furrrever home.

Is your space wheelchair accessible?
Unfortunately not. We are located on the upper floor of a heritage building, so there is no elevator for wheelchair accessibility.

How many cats will live in the cat lounge? 
We aim to have between 15 and 20 cats at a time. You can see all our current cats here.

When is the best time to visit?
The cats are most playful in the mornings on weekdays! Their naptime is usually in the afternoons.

Do you host birthday parties?
We do not have any special birthday pricing or packages, but we encourage you to host your small-scale birthday parties with us!

Where did the idea for a cat café come from?
Kelly got the idea and began working on bringing a cat café to Vancouver Island a few years ago after visiting cat cafés in Japan and Taiwan and absolutely loving the experience! 

Where did you get the wall jungle gym?
We got it from Catastrophic Creations! You can find them on Facebook or through their website: catastrophicreations.com

What about the cat wheel?
From One Fast Cat: onefastcat.com